Glific: Support Journey
By Mohit Sharma
March 8, 2021
About Glific Glific is an open-source two-way-communication platform. It is a simple to use tool, with a complex setup of Whatsapp business API, Gupshup, Google cloud storage, BigQuery, etc running behind the scene. Tides is the SAAS platform for Glific, hosted by ColoredCow, which NGOs subscribe to and use for…
Glific: my version
By Mohd Shamoon
December 11, 2020
This is a short story of how I, as an outsider, saw Glific get going, evolve and finally start to solve meaningful problems. I’m hoping there must be others who may share the same story. The beginning It was around May 2020, that I first heard of Glific (I think…
BigQuery and DataStudio: A solution to Analytics
By Akhilesh Negi
November 19, 2020
A growing business requires taking crucial business decisions from time to time to improve the application in a way to better target customers and increase reach. Taking these crucial decisions can be a make it or break it decision and therefore requires a lot of researching, analysis, and forming various…
Rapid Deployment with Gigalixir
By Pankaj Agarwal
November 1, 2020
Talking with NGOs and understanding the processes they are using to communicate with their beneficiaries and the challenges they were facing, we were set on a path to create an application that would empower non-profits communication with their beneficiaries. After spending months and working on design and implementations we were…
WhatsApp Simulation within Glific
By Vaibhav Rathore
October 28, 2020
Glific aims to empower non-profits to take their communications to the next level through seamless integration with WhatsApp. While the larger goal is to help various organizations solve severe social problems like illiteracy, climate changes, gender oppression, etc, we also need to make sure that the tool is getting utilized…
Reimagining communication with your Beneficiaries
By Abhishek Sharma
September 21, 2020
This article is co-authored with Manish Manohar, Tech Lead, Saajha Saajha has been working with government schools since 2014 primarily focusing on Parental Partnerships by building leadership capacity of Parents and School Management Committees (SMCs), mandatory bodies consisting of parents, teachers and community members to ensure accountability for children’s leaning…
Overview: Deploying Glific on AWS ECS fargate with CD in place
By Satendra Rawat
September 10, 2020
The Glific project is being built by a distributed team, working across timezones. In addition to that, we have sub-teams for frontend and backend applications. This results in short release cycles, where we fix issues and release them quickly. To allow for quick integration and assessment of the work, the…
Aligning design with product goals
By Abhishek Sharma
August 17, 2020
When we started with Glific, we had a bunch of feature ideas in mind and a goal to achieve for the NGO end users. As is the case with all products. It was about solving a challenge, our users being the non-profits. There was not much form to that goal…
v0.1 of improving human lives through communications
By Abhishek Sharma
July 9, 2020
Glific v0.1 arrives Communicating with the beneficiaries is as important a part of an NGO’s work as running their impact programmes itself. For some, it may even be the main mode of improving human lives for domains such as education, healthcare or livelihoods counselling etc… These needs led to many…
1 simple change for great product demos
By Abhishek Sharma
July 8, 2020
While we’re building Glific, we are staying open to feedback from the stakeholders. We’re open for the possibility to iterate it and get things right. We’ve been showing our product concept and the progress to NGOs and taking their inputs to build it further. Especially during the early stages of…
In conversation with Digital Green
By Abhishek Sharma
July 1, 2020
On their mission to empower farmer groups, Digital Green has been relentless in finding the best methods, tools and technology. In our previous conversation(coming soon) with Digital Green, Glific team learned about the various communication programs run by them to impact the farmers. Some of these included running pilot cases…
Github Badges: How it fulfills Glific’s need
By Satendra Rawat
June 27, 2020
GitHub badges, a consolidated way to present concise pieces of information about a project. These badges help in increasing the readability of the readme file because they provide metrics about the repositories that help the readers to get a clear idea of the repository very quickly just by scanning the…
Glific – Setting up the right foundation
By Vaibhav Rathore
June 15, 2020
The strength of a building is heavily influenced by its construction process. Planning and plotting of the site determine its fitment with the terrain and the society. Well, it’s the same for software too. Like buildings, the foundation of software determines its longevity and adaptability in the world. To sustain,…
Making meaningful communication happen
By Abhishek Sharma
June 8, 2020
“What’s in a name?” I find myself chanting over and over. It’s 3:37am by the clock. A visual dictionary is opened next to me, to a chapter on 17th century architecture. I’ve already gone through the chapters on space, human anatomy, molecular chemistry. A thesaurus by the side is stuck…
Here’s how a chat platform can improve human lives
By Abhishek Sharma
May 25, 2020
The quality of information a person can access, can be a direct indicator of the quality of life they live. For some of the more vulnerable sections of society, it can play an even crucial role. In the most recent example of the COVID-19 pandemic, information became a matter of…
Product research for open source chat platform
By Abhishek Sharma
May 18, 2020
It’s been a week that our team has been interacting with various NGOs. Throwing multitudes of questions at them and learning everything we can about their interaction with their community of influence (or beneficiaries). They’ve been walking us through their processes which covers what they communicate and how. We’ve been…