Strengthening client team’s capacity over a short term project
Enhancing e-commerce platform with customer requirements

Introduction:

 

For someone working on a project starting from scratch or even in between the development or maintenance mode, having given it a few months, it is comparatively easier to understand the requirements and make deliveries. Sudden onboarding of new team members to short-term development cycles generally brings an initial dip in the productivity of the project.

 

We were aware of this when we began working with Miller on his e-commerce platform that provides healthcare solutions through furniture. For a live digital platform that has been functional and has had a market presence for a substantial amount of time, fixing the challenges can be a dire business need. Our approach was to get into the project real quick, gather the understanding of how it works (a way to minimize the entry barrier) and then make deliveries to add value to the project from day one. This value addition was, of course, incremental but not starting with a minus.Our task was to work with Miller on enhancing the platform with ongoing requirements.

 

Even though this project came with its own internal challenges that the development team needed to address, being well equipped with ways of dealing with it helped out the team internally and resulted in tangible outputs to the client. For example, we believe in making our regular progress visible to the client but for small deliveries as in this case, switching between tasks and maintaining a clear communication channel was inefficient. For a smooth execution, we rolled with the idea of clubbing small chunks of work into a sizeable amount. This inspired us to conceptualized and implement an optimum 40-hour theory. Creating a 40-hour work cycle by clubbing smaller tasks helped us manage the tasks efficiently.

 

 

Tackling smaller issues in a project is as much a reality as launching a new project. We empathize that building capacity to solve these is a tough part of running that project, which is why we were happy to be standing with Miller in this part of the journey. And it also aligned with our motto of implementing meaningful ideas for a better world. The fact that Miller’s business was solving problems for so many elderly people and people requiring health care through the support of furniture made this partnering all the more worthwhile.

 

 

 

 

CHALLENGE

Managing the anomaly of the business need

OUTCOME

Smoothly executing projects with all parties working in sync

TECHNOLOGY

Utilizing WordPress with JIRA and Slack for enhanced deployments and communication

Next case study